Terms of service
Last Updated: May 2026
Welcome to FLOH by Visionaari LLP. By accessing or using our website, you agree to comply with the following Terms of Service.
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1. General
FLOH offers feminine hygiene and intimate wellness products intended for personal use only.
We reserve the right to modify, update, or discontinue any part of the website or services without prior notice.
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2. Product Information
We strive to ensure that all product details, descriptions, images, and pricing are accurate and updated. However, slight variations may occur due to packaging updates, photography, or manufacturing changes.
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3. Pricing & Payments
* All prices listed on the website are in INR.
* Applicable taxes and shipping charges may apply at checkout.
* We reserve the right to modify product pricing at any time without prior notice.
Payments are securely processed through trusted payment gateways.
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4. Orders & Acceptance
Once an order is placed, you will receive an order confirmation via email or SMS.
We reserve the right to refuse or cancel orders due to:
* Product unavailability
* Pricing or technical errors
* Suspected fraudulent activity
* Incomplete customer information
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5. Shipping & Delivery
Estimated delivery timelines are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
FLOH shall not be held liable for delays caused by third-party logistics providers.
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6. Non-Returnable & Non-Exchangeable Products
Due to hygiene and personal care safety standards, all feminine hygiene and intimate wellness products sold on our website are strictly non-returnable and non-exchangeable once delivered.
Replacement requests will only be considered in the following cases:
* Wrong product delivered
* Product received in damaged condition
* Missing items in the package
Any such issue must be reported within 48 hours of delivery along with proper images/videos for verification.
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7. Intellectual Property
All website content including logos, graphics, images, text, product designs, videos, and branding materials are the intellectual property of Visionaari LLP and may not be copied, reproduced, or used without written permission.
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8. Limitation of Liability
FLOH shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Customers are advised to read product instructions carefully before use.
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9. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.
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10. Contact Information
For any concerns or support, contact us at:
Visionaari LLP
Brand: FLOH
Email: info.sharphemp@gmail.com
Phone: +91-9310487100