Shipping policy

Last Updated: May 2026

Thank you for shopping with FLOH by Visionaari LLP.

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1. Order Processing

* Orders are usually processed within 1–2 business days after successful payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next working day.

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2. Shipping Timeline

Estimated delivery timelines are as follows:

* Metro Cities: 3–5 Business Days
* Other Cities & Towns: 5–8 Business Days
* Remote Areas: 7–10 Business Days

Delivery timelines may vary due to courier availability, weather conditions, festivals, or operational delays.

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3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

Free shipping may be offered during selected promotional campaigns.

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4. Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

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5. Incorrect Address & Failed Deliveries

Customers are requested to provide complete and accurate shipping information.

FLOH shall not be responsible for delays or failed deliveries caused by:

* Incorrect shipping address
* Incorrect contact details
* Customer unavailability during delivery

Additional shipping charges may apply for re-delivery attempts.

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6. Damaged, Missing, or Incorrect Products

If you receive:

* A damaged product
* A missing item
* An incorrect product

Please contact us within 48 hours of delivery with clear images/videos of the package and products for verification.

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7. Non-Returnable Category

Due to hygiene and safety regulations, all feminine hygiene and intimate care products are non-returnable and non-exchangeable after delivery.

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8. Contact Us

For shipping-related assistance, contact:

Visionaari LLP
Brand: FLOH
Email: info.sharphemp@gmail.com
Phone: +91-9310487100