Privacy policy
Last Updated: May 2026
At FLOH by Visionaari LLP (“FLOH”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
When you visit or use our website, we may collect the following information:
Personal Information
* Full Name
* Email Address
* Phone Number
* Billing & Shipping Address
* Payment Information
* Order History
Automatically Collected Information
* IP Address
* Browser Type
* Device Information
* Cookies & Usage Data
* Website Interaction & Analytics
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2. How We Use Your Information
We use the information collected for purposes including:
* Processing and delivering your orders
* Providing customer support
* Sending order confirmations and shipping updates
* Improving website functionality and user experience
* Preventing fraudulent transactions
* Marketing, promotions, and newsletters (only if subscribed)
* Complying with legal obligations
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3. Payment Security
All payments made on our website are processed through secure third-party payment gateways. We do not store your debit/credit card or banking information on our servers.
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4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
* Enhance browsing experience
* Understand customer preferences
* Analyze website traffic and performance
* Provide personalized recommendations and advertisements
You may disable cookies through your browser settings; however, some website features may not function properly.
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5. Sharing of Information
We may share your information with trusted third parties only when necessary, including:
* Logistics & Shipping Partners
* Payment Gateway Providers
* Marketing & Analytics Platforms
* Government Authorities when legally required
We do not sell, rent, or trade your personal information to third parties.
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6. Data Protection
We implement appropriate technical and security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
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7. Your Rights
You may request to:
* Access your personal information
* Correct inaccurate details
* Update your information
* Delete your data from our records
To exercise these rights, please contact us using the details below.
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8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of third-party websites.
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9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
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10. Contact Us
For any questions regarding this Privacy Policy or your personal data, contact us at:
Visionaari LLP
Brand: FLOH
Email: info.sharphemp@gmail.com
Phone: +919310487100